My husband has bought me xmas and birthday presents here for over ten years. Never again however; He and I went to Spirals to look for a birthday present. We bought one pandora style glass and silver bead for £8. It was blue foil colour. We didn't buy the bracelet as it was £39 and other places were selling the identical bracelet for between £30. an £36. I mentioned the price difference to the saleswoman and she said other jewellers charged more for their beads so it all evened out. When I unwrapped the bead it fell apart, it didn't have a solid silver core just two very thin 'silver' caps and the bead ends were chipped. We did some research and found you could buy these same beads for 50p.

We took it back an she said some beads did have a solid silver core, we just had to have a good look, and we could choose a different one. We got a refund and will never shop there again. We felt so totally ripped off.